1. Responsible body

Holistic Health & Sexuality LLC
Registered in New Mexico, USA
Email: sexologin@julianezelger.com
Website: www.julianezelger.com

For EU/UK customers: The data controller according to GDPR/UK-GDPR remains Holistic Health & Sexuality LLC.

2. Types of data processed

2.1. Data provided by users

• Name
• Email address
• Billing and booking details
• Payment details for bank transfers
• Content of messages or forms
• Voluntary information provided during the coaching process

2.2. Automatically Collected Data

• IP address
• Browser and device data
• Date and time of page views
• Cookies and similar technologies

3. Purposes of processing

We process data for:

• Conducting coaching sessions
• Booking appointments
• Invoicing
• Answering inquiries
• Website operation and security
• Legal documentation

Legal basis: Contract performance, consent, legitimate interest, legal obligations.

4. Online sessions (e.g. Zoom)

For online coaching sessions, we use external services such as Zoom.
This involves processing names, email addresses, and audio/video data.
This processing is based on the consent of the users.

5. Payments (bank transfer only)

Payments are made exclusively via bank transfer .

Data processed:
• Name
• Bank details
• Invoice amount
• Purpose of payment
• Payment confirmation

No data will be shared with payment service providers .
Legal basis: Art. 6 para. 1 lit. b GDPR (performance of a contract) and statutory retention obligations.

6. Booking systems (if used: Calendly, Squarespace Scheduling)

When booking an appointment, your name, email address, and technical data will be processed.
This data may be processed in the USA.
Legal basis: Contract fulfillment + consent.

If you tell me which tool you are using, I will adapt it exactly.

7. Newsletter (if used)

Only after registration and double opt-in.
Data: Email address, optional name, usage statistics.
Legal basis: Consent.

8. Cookies & Tracking

Our website uses cookies for:
• technical functions
• statistics
• possibly marketing
. Users can accept or decline in the cookie banner.
Legal basis: consent / legitimate interest.

9. Social Media (Instagram, Meta)

When visiting our social media profiles, the privacy policies of the respective operators apply.
Interactions (comments, messages) are voluntary.

10. Disclosure to third parties

Data will only be shared if:
• this is necessary for the performance of the contract,
• consent has been given,
• or we are legally obliged to do so.

Data transfers to the USA (e.g., Zoom, booking tools) may occur.

11. Storage duration

• Billing and tax-related data: in accordance with statutory retention requirements (7–10 years)
• Coaching inquiries: max. 24 months
• Newsletter: until unsubscribe
• Session notes: only if necessary, otherwise not stored

12. User Rights (EU/UK)

• Access
• Rectification
• Erasure
• Restriction of
processing • Data portability
• Withdrawal of consent (where consent is given)
• Objection

Inquiries can be sent to the email address mentioned above.

13. Right to complain

EU: National data protection authorities;
UK: ICO;
USA: Federal Trade Commission (FTC)

14. Data security

We use technical and organizational security measures.
However, 100% secure transmission cannot be guaranteed.

15. Changes

Holistic Health & Sexuality LLC may update this privacy policy at any time.
The version published on the website is the applicable one.